Meet the team
Samantha and Phil Hay
Sam and Phil have been married for many years and have also spent the better part of 20 years working together – this should tell you that they are both experts in the art of negotiation.
Managing Partner Sam predominately deals with sales and HR. She has a wealth of experience and a pragmatic and honest approach to life which she brings to all her business relationships. In her spare time, she can be found sea swimming in all weathers, at the gym or dancing and her pet peeve is humid weather which has a disastrous effect on her hair.
Managing Partner Phil specialises in lettings and any technical/practical matters. He has wealth of experience in these fields and can always be relied on to solve a problem. He is an active member of the Rotary Club and loves getting out in all weather walking the family dog Bertie and can be found on the banks of a river fishing when time allows!
Block Maintenance Manager
Emma is very experienced in the property industry, especially in the complicated work of Block Management. She says that you can never have enough coffee and her special skill is finding bargains.
Lettings Manager Whether you are a tenant, landlord or contractor, Becky is the person you need to speak to! In her spare time you can find her running or dog walking and sometimes even tap dancing! She is the only person we know who warms a can of pop on the radiator.
Sales Negotiator With a wealth of experience in property sales in Whitby, Alison brings a fresh perspective to the Scarborough market. In her spare time, she loves nothing more than a motorbike ride around the moors or a blustery dog walk on the beach. She wins the award for the loudest ringtone.
Office Administrator Claire is our admin whizz who makes everyone’s life easier. She is also a fabulous florist and you might spot her making someone’s wedding beautiful or teaching people how to make a Christmas Wreath. Her favourite musical instrument is the triangle.
Viewing Assistant With over 40 year’s experience in the property industry there is no one better to show you round a property or to reassure landlords and vendors. She is a stalwart of Scarborough’s charity community and can often be seen marshalling sponsored walks, selling tombola tickets or encouraging donations.
Block Maintenance Administrator Abbie is Emma’s very able assistant in the Block Maintenance department. When she does have some spare time she likes true crime podcasts and heavy metal music – sometimes we have heard of the bands she listens to! Her favourite animal is the bat.
Senior Partner And not forgetting, Colin who started the ball rolling some 45 years ago. Spending a lot of his time walking grand dogs, ferrying grandchildren and golfing, Colin is always on hand to provide help and advice. Ellis Hay are proud to continue Colin’s legacy of straightforward and trustworthy business operations. There are few people, if any, with more knowledge and experience of the local property market.
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“I Recently purchased a home through Ellis Hay and had a really good experience. The staff were really friendly and helpful, despite the fact that as first time buyer I had lots questions. They were always quick to answer my emails and made the process really straightforward. I will use again if I decide to sell.”
“Would absolutely recommend them. We had a lot of ups and downs and they were so supportive through it all. They worked very hard for us and handled everything quickly and efficiently. I absolutely love my new home. I can’t thank them enough.””
“Thank you Ellis Hay staff for making the purchase of a flat so easy. Nothing was too much trouble for the staff. Always willing to help and let me have repeated viewings.”
“Very efficient service from making an offer to picking up the keys!”
“I would highly recommend Ellis Hay; their service is outstanding. Managed our letting and then the sale of our property… smooth process from beginning to end with fantastic communication every step of the way. A family business with great values”